The Toronto Transit Commission (TTC) has implemented more changes to make sure riders pay their fares.
Since March 17, 2025, the TTC has been placing fare inspectors at subway stations between the bus platform and the entrance of the subway asking customers to show proof of payment.
As part of its ongoing efforts to combat fare evasion, the TTC has introduced its third new initiative in recent months. Prior measures include securing previously unmanned fare gates at subway stations and deploying plainclothes fare inspectors starting in December.
The TTC’s decision to include the bus platform network is a further measure to tackle the estimated $140 million in annual fare evasion losses, as part of its intensified efforts to boost revenue protection.
Before the TTC added changes, the inspection program was only operating on streetcars where passengers might get selected for random fare checks to verify payment.
To optimize the inspection process, fare checks will now be conducted on bus platforms at integrated transit hubs, where customers may be asked to provide proof of payment when transferring from buses to the subway.
Greg Percy, who is CEO of the transit company, says they must put more enforcement out there because the TTC heavily depends on the fares.
“Despite a significant operating subsidy from the City of Toronto, the TTC still relies heavily on the farebox to fund our service. When people do not pay, that impacts our ability to increase service and keep fares down,” he said.
Percy says that they prefer all customers to pay for their rides rather than issuing tickets.
“We must let those who intentionally cheat the system know we’re serious,” he said.
Fare Inspectors will be easily identifiable in uniform and equipped with body-worn cameras to document interactions with customers. While issuing tickets, they will exercise professional judgment to ensure fairness and consistency.
Customers found to be evading fares will be issued tickets and may face fines as outlined in the TTC’s Bylaw #1.
TTC spokesperson Stuart Green says that riders will get a final warning upon arrival at the subway station to pay their fares before they see a fare inspector.
“Regardless of how you have paid your fare – whether it is through your phone, watch, Presto card, debit, credit card, or transfer – you will need to show proof of payment. If you have not paid or if there is an issue with your payment method, you will be given the chance to settle your fare,” he said.
Fare evasion penalty fees can start at $235 and go up as high as $400.
